Privacy policy
Thanks to this policy, we will be able to take your requirements into account and meet your expectations.
In order to respect your trust, at Olynvia, we guarantee above all respect for your personal data, as well as the confidentiality of our customers (hereinafter “Your data”).
For perfect transparency towards you, in order to guarantee secure use of our website www.Olynvia.com in all its available versions and associated applications (hereinafter the “Site www.Olynvia.com”), we make available the way in which we process your data, so that our services always comply with respect for your rights. In this way, we ensure security as well as confidentiality and non-alteration of your privacy and data, on all our platforms.
Our policy and we guarantee that all necessary precautions to protect all your data against disclosure, loss or alteration thereof are taken. This is why we provide you with all the elements to easily understand our way of processing your data. This data will only be kept for the time necessary for the management and processing determined. You can of course, at any time, access and modify your data, since they will be available in your personal spaces on the Olynvia website.
For these purposes, we endeavor to take all necessary steps to comply with applicable data protection law.
Thus, here signed Olynvia undertakes through this policy for the protection of your personal data to respect the essential principles of the general European regulation and French law concerning the protection of personal data, by making available to you the information concerning the existence and methods of processing the data applied here (paragraph 3), the rights that you have concerning your data, as well as by applying these rights ourselves (paragraph 6 and 10). Any information relating to possible transfers to a third country or to recipients is also made available, as well as the retention period of the collected data (paragraph 5) and security measures (paragraph 9).
1. WHO ARE YOU?
When we mention “you” in this Personal Data Protection Policy, it is simply because it directly concerns you and affects you as a customer of Olynvia, if you have placed an order on our site, if you have created a customer account but have not ordered products or services, or if you have browsed as a visitor on the Olynvia site without having created a customer account or placed an order.
2. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
Your personal data may be collected if you visit the Olynvia site using cookies, if you create a customer account on the site, if you place an order for one of our products or services or agree to be a member of our newsletters (SMS, emails).
3.1. When do we collect your personal data?
Your personal data may be collected if you visit the Olynvia site using cookies, if you create a customer account on the site, if you place an order for one of our products or services or agree to be a member of our newsletters (SMS, emails).
Your personal data is used to streamline your navigation on the Olynvia site, as well as to offer you a more personalized experience. We can thus process your orders in the best possible way, provide payments in installments, avoid fraud, make necessary refunds and manage your customer reviews.
3.2. Your navigation on the Olynvia Site
In order to allow you to browse the Olynvia site, we process your data with your consent as a legal basis.
3.3. Processing your orders
To be able to take care of your orders and process them, we use your data.
Our use of it is to manage mediation, customer relations (through social networks), our after-sales service and distance selling, our actions relating to the management of marketing and commercial prospecting for the Olynvia site, as well as for the management, deliveries and transport of orders.
The execution of the contract between the two parties (you and us) is the legal basis for the processing of this data.
Olynvia's legal obligation is the legal basis for processing, in relation to the management of product recalls. Your consent or our legitimate interest are, as the case may be, the legal basis for processing marketing and commercial prospecting actions. Your consent is required for the implementation of “flash” payment.
3.4. Payment in installments
For orders affected by payment in several installments and for certain customers, your data is processed in order to be able to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for the processing of your banking data.
3.5. Customer reviews
To be able to share your opinions with our customers and visitors as well as to allow you to leave your opinion on the Olynvia site, we use your data on the legal basis of your consent or our legitimate interest.
3.6. Payment Collection and Fraud Prevention
In order to recover payments and fight fraud, we use your data.
Thanks to this we can also guarantee payment security.
The application of this contract between the two parties as well as the legitimate interest of Olynvia, as data controller, are the legal bases for this processing.
3.7. Olynvia Advertising Management Operations
Olynvia's management operations are managed through the use of your data.
This will make it possible to increase our customer and prospect database, to manage the maintenance and technical activities of prospects, commercial statistics and advertising campaign studies, to update the prospecting files of the organization in charge of managing opposition to telephone canvassing, solicitations, the implementation of our competitions and lotteries or any other promotional operation with the exception of online gambling.
The legal bases for the above mentions are the consent of the user or the legitimate interest of Olynvia.
4. WHERE IS YOUR DATA SENT?
Your data is transmitted to several internal Olynvia services.
It is not sent to third parties, except in the situations specified below:
In order to be able to process your orders, your personal data may be transmitted to several service providers whose specializations are banking transactions, customer relations, after-sales service, delivery, IT development, site management or even the provision of guarantees or insurance.
For the implementation of payment in x installments (if available), your data may be shared with service providers such as payment and transaction centers (banks, etc.), or even call centers for the management of business processes or customer experience, or, for customer reviews, to a manager for collecting and processing customer reviews.
The Olynvia advertising network is managed, using your data, for the network's clients and advertisers.
5. DATA RETENTION
The data collected by Olynvia is kept only for the duration and assistance necessary for the implementation and carrying out of the operations mentioned in paragraph 3 of our personal data policy.
We retain certain data collected by Olynvia for a specific period:
In the current archives for prospects, for 3 years from the last contact of the customer (they are therefore consultable by Olynvia services). We do not carry out intermediate archiving of this data (for data representing an administrative interest for certain services, such as for disputes, the retention periods are set by the applicable limitation rules).
Regarding our orders, your data will be archived in the current archives for 5 years from the end of use of customer orders, and in the intermediate archives for 5 years from the end of conservation in the current archives. The same goes for customers.
Concerning banking data, they are archived in the current archives for the entire validity period of the bank card (plus one day). No intermediate archiving is carried out for banking data.
Cookies and their use as well as deadlines are detailed in paragraph 7 of our policy.
6. EXERCISE OF YOUR RIGHTS
6.1. You have the right to request access, modification and rectification of your Data.
6.2. You have the right to request limitation of the processing of your Data.
Important clarification: to do this, you must contest the accuracy of your personal data for the time necessary to allow us to verify their compliance. Or, in the event that you consider that our use of your personal data is illegal and you request a limitation of its use and not a deletion. We no longer need to use your data for the purposes mentioned in paragraph 3 but your data remains useful for the establishment, exercise or defense of your legal rights, in the event that you decide to exercise your right of opposition for the time necessary for verification to determine whether the legitimate grounds that we are pursuing prevail over yours.
6.3. You have the right to request deletion of your Data.
If you request the deletion of your personal data, Olynvia may still keep it in intermediate archive format for the time necessary to meet its legal, accounting and tax obligations.
6.4. You have the right to request the exercise of your right to object to the processing used for commercial prospecting purposes.
In the event of prospecting by e-mail, you have the right to request modification or unsubscription of newsletters by clicking on the “unsubscribe” hyperlink available in all newsletters, or by navigating directly to the contact page of the Olynvia site.
In the event of prospecting by SMS, it is possible to unsubscribe by sending the words “STOP SMS” to 36007 by SMS, or by browsing the contact page of the Olynvia site.
6.5. You have the right to transmit post-mortem prerogatives concerning the conservation, erasure and communication of your personal data.
In the absence of this type of prerogative, your successors and heirs have the possibility of communicating with Olynvia to have access to the uses of this data and to allow "the organization and settlement of the deceased's estate" and/or close the account on the site and/or request non-continuation of the processing of personal data.
You can also request that your data not be communicated to a third party in the event of death.
6.6. You have the right to assert your right to portability.
6.7. You have the right to withdraw your consent regarding processing based on this legal basis.
Important clarification: If you decide to revoke your consent, this will have no effect on the legality of uses made before your withdrawal of consent.
6.8. You have the right, whenever you wish, to file a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).
To exercise your rights, please send your complaint (accompanied by your email, last name, first name, copy of your identity document and postal address) to the Olynvia data protection delegation by email to [email protected].
Within a maximum period of one (1) month after the date of receipt of the complaint, we will send you a response.
7. COOKIES
7.1. What is a cookie?
When you browse a website like the Olynvia site, it can then, depending on your choice, insert a text file on your receiver (computer, telephone or tablet), through your browser.
This text file is called COOKIE. This cookie then allows the website like Olynvia, during the prescribed period of validity or the registration of the cookie, to identify your receiver used during your next visit.
Only the issuer of a cookie can read or modify the information contained in this cookie.
7.2. What are cookies used for on www.Olynvia.com?
We can categorize different types of cookies. Some of them are issued directly by Olynvia and its service providers, but some sometimes come from third-party companies.
7.2.1. Cookies issued by Olynvia and its service providers
There are several categories of cookies that you can find on your issuer when you browse our website:
7.2.1.1. “Essential” Cookies
To access our site, “essential” cookies are necessary, they are used for example to place the order.
If they were not present, you may encounter problems navigating the site and be unable to place an order.
“Essential” cookies also allow Olynvia to track its activity.
They may be inserted on your transmitter by Olynvia or by its service providers.
7.2.1.2. “Analytical and Personalization” Cookies
“Analytical and personalization” cookies are not obligatory, they will allow us to facilitate your searches, optimize your experience with us, thanks to them we will be able to better target your expectations as well as adapt our offers and maximize the organization of our site.
7.2.1.3. “Advertising” cookies
Advertising cookies are displayed in areas reserved for advertising on our site. The benefit for you is that your browsing time is better and optimized thanks to the presentation of offers and advertisements relevant to you.
For this, “advertising” cookies will target your expectations in real time and offer you advertising content adapted to your current desires and interests, through your recent browsing history on other sites.<br />This helps to avoid presenting you with advertising content that does not interest you. At the same time, Olynvia prefers to see its offers and advertisements presented to users who will be interested in them.
The advertising content offered may contain cookies issued by Olynvia or its service providers, or by third parties through the association of a cookie with the advertising content of an advertiser.
7.2.2. Cookies issued by third-party companies
Third parties using cookies on our site apply their own privacy policies for this purpose. These cookies are not necessary for the use of our site.
7.2.3. Cookies issued by third-party applications integrated into our site
When you browse our site, we may include third-party computer applications, in order to offer you the possibility of sharing content and/or your opinion from our site with other people, for example when you click on the "share" or "like" buttons from social networks.
These social networks can then identify you via these buttons even if you have not used them while browsing the site. It is possible for them to do this if during your last navigation on the site you were simultaneously connected or active on your transmitter to your social network. We have no control over the uses they make of it, nor over the data they possess.
To find out more about the use of your data and advertising content, you can go to your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.
Privacy policy for the social networks mentioned, click on the social network of your choice:
Facebook: https://fr-fr.facebook.com/privacy/explanation
Twitter: https://twitter.com/fr/tos
Google +: https://policies.google.com/terms?hl=fr
Concerning our advertising network, we remind you, as mentioned just before, that all our advertising spaces may contain third-party cookies (advertiser behind the advertising presented, third-party service providers of the advertiser, etc.).
They can therefore with these cookies and during the prescribed period of validity of these, offer advertisements in the spaces made available for third-party advertisements, identify the number of contents that they offer in our spaces, know the audience of these advertisements and the number of clicks; thanks to this they will be able to claim the amounts owed to them and establish their statistics. They may also know that your sender is one who has previously visited another site containing one of their advertisements, and therefore target you and personalize their content if necessary.
7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).
Your navigation software contains many options available to you and which you can adjust according to your preferences. By doing this, you can then accept or not accept cookies on your transmitter.
However, if you choose to accept the recording of these cookies on your issuer, then, during your visits to sites or content containing cookies, they will be automatically recorded on your issuer.
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Depending on your preferences, you can choose to activate a reminder asking you again if you accept or refuse cookies before their possible recording, or to refuse this recording of cookies each time on your transmitter.
However, it is important to emphasize that the choices you make during this setting may modify or alter your browsing on the Internet or on certain sites or services requiring the use of these cookies (such as to place an order on our site for example).
In the event that you prefer to refuse these cookies on your issuer or delete those already registered, we decline all responsibility for the consequences of the alteration of the functioning of our services, which would result from the inability for our services to register or have access to the cookies necessary for their operation.
7.3.1. How to choose your options based on your browser?
You have different options and choices depending on your browser. To find out more, you can consult its help menu.
Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Opera™: http://help.opera.com/Windows/10.20/en/cookies.html
8. TRANSFERS OUTSIDE THE EUROPEAN UNION
Most of the time, your data is stored within the European Union.
However, when our service providers are located in countries outside the European Union, we share some of your data in third countries, such as with third countries where the European Commission has not carried out an assessment on the level of compliance.
In this case, we take the necessary steps to ensure that this data sharing is carried out in compliance with the relevant regulations and that the protection of your privacy and fundamental rights is guaranteed (for example with the use of clauses of the European Commission).
The Data Protection Delegation can, upon request, provide you with more information regarding the data transfer.
9. SAFETY MEASURES
Thanks to the technical and organizational measures that we take, we can guarantee a level of security adapted to the risks to the rights and freedoms of individuals concerning the points mentioned in point 2. To do this, we take into account the origin, the scale, the context, the costs and the state of knowledge, the purposes of the processing, but also the risks identified.
In addition, we are compliant with the PCI DSS payment card industry security standard, reflecting our commitment to security.
10. PROFILING AND AUTOMATED DECISION
Due to the automated processing that we use (e.g. profiling), you are subject to legal effects that concern you.
All of this is essential for the conclusion or execution of the contract that binds you to us.
This is how we can offer and carry out the automation of customer identification and "payment in 4 x". The foundations of this operation relate to the analysis of different variables concerning the type of products, the services ordered, or the customer profile.
If the risk is assessed with these statistics as being too great (fraud/non-payment), then this payment method will not be offered.
However, if you wish, you can obtain human intervention although the decisions are automated, allowing you to give your opinion and/or object to the automatic decision.
11. POLICY UPDATE AND REVIEW
Our personal data policy will be updated when necessary in order to always be in compliance with the regulations applicable to the protection of your data (at least every three (3) years).
December 1, 2022.
2.WHAT PURPOSES DO WE PROCESS YOUR DATA?
Your personal data may be collected if you visit the Olynvia site using cookies, if you create a customer account on the site, if you place an order for one of our products or services or agree to be a member of our newsletters (SMS, emails).
3.1. When do we collect your personal data?
Your personal data may be collected if you visit the Olynvia site using cookies, if you create a customer account on the site, if you place an order for one of our products or services or agree to be a member of our newsletters (SMS, emails).
Your personal data is used to streamline your navigation on the Olynvia site, as well as to offer you a more personalized experience. We can thus process your orders in the best possible way, provide payment in installments, avoid fraud, make the necessary reimbursements and manage your customer reviews.
3.2. Your navigation on the Olynvia site
In order to allow you to browse the Olynvia site, we process your data based on your consent as a legal basis.
3.3. Processing your orders
To be able to take care of your orders and process them, we use your data.
Our use of it is to manage mediation, customer relations (via social networks), our after-sales service and distance selling, our actions relating to the management of marketing and commercial prospects for the Olynvia site, as well as for the management, deliveries and transport of orders.
The execution of the contract between the two parties (you and us) is the legal basis for the processing of this data.
Olynvia's legal obligation is the legal basis for the processing, in relation to the management of product recalls. Your consent or our legitimate interest are, as the case may be, the legal basis for processing for marketing and commercial prospecting actions. Your consent is for the implementation of “flash” payment.
3.4. Payment in installments
For orders affected by payment in several installments and for certain customers, your data is processed in order to be able to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for the processing of your banking data.
3.5. Customer reviews
In order to share your opinions with our customers and visitors as well as to allow you to leave your opinion on the Olynvia site, we use your data on the legal basis of your consent or our legitimate interest.
3.6. Payment Collection and Fraud Prevention
To recover payments and fight fraud, we use your data.
Thanks to this we can also guarantee payment security.
The application of this contract between the two parties as well as the legitimate interest of Olynvia, as data controller, are the legal bases for this processing.
3.7. Olynvia Advertising Management Operations
Olynvia's management operations are managed through the use of your data.
This will allow us to increase our customer and prospect data, manage the maintenance and technical activities of prospects, commercial statistics and advertising campaign studies, update the prospecting files of the organization in charge of managing opposition to telephone canvassing, solicitations, set up our competitions and lotteries or any other promotional operation with the exception of online gambling.
The legal bases for the above mentions are the consent of the user or the legitimate interest of Olynvia.
4. WHERE DOES YOUR DATA GO?
Your data is transmitted to several internal Olynvia services.
It is not sent to third parties, except in the situations specified below:
In order to be able to process your orders, your personal data may be transmitted to several service providers specialized in banking transactions, customer relations, after-sales service, delivery, IT development, site management or even the provision of guarantees or insurance.
For setting up payment in installments (if available), your data may be shared with service providers such as payment and transaction centers (banks, etc.), or even call centers for managing business processes or customer experience, or, for customer reviews, to a manager for collecting and processing customer reviews.
Olynvia's advertising management is managed, thanks to your data, with management clients and advertisers.
5. Data retention
The data that Olynvia collects is kept only for the time and assistance necessary for the implementation and completion of the operations mentioned in paragraph 3 of our personal data policy.
We retain certain data collected by Olynvia for a certain period of time:
In the current archives for prospects, for 3 years from the last contact of the customer (they are therefore available through the services of Olynvia). We do not carry out intermediate archiving of this data (with regard to data representing an administrative interest for certain services, such as for disputes, the retention periods are set by the applicable limitation rules).
Regarding our orders, your data will be archived in current archives for 5 years at the end of the use of client orders, and in intermediate archives for 5 years at the end of conservation in current archives. It is the same for customers.
With regard to banking data, they are archived in current archives throughout the period of validity of the bank card (more one day). There is no intermediate archiving for banking data.
Cookies and their use as well as the delay are detailed in paragraph 7 of our policy.
6. Exercise of your rights
6.1. You have the right to claim access, modification and rectification of your data.
6.2. You have the right to request the limitation of processing your data.
Important precision: To do this, you must contest the accuracy of your personal data during the desired time allowing us to verify the conformity of these. Or, in the event that you consider that the use we make of your personal data is illegal and that you request a limitation of their use and not a deletion. We no longer need to use your data vis-à-vis the objectives mentioned in paragraph 3 but that your data remains useful for the finding, exercise or defense of your rights in court, in the event that you decide to exercise your right of opposition during the time wanted to determine whether the legitimate reasons that we pursue prevail over yours.
6.3. You have the right to request the deletion of your data.
If you request the deletion of your personal data, Olynvia will still be able to keep it in intermediate archive format during the time necessary to meet its legal, accounting and tax obligations.
6.4. You have the right to claim the exercise of your right to oppose the treatments exposed for commercial prospecting purposes.
In the event of prospecting by e-mail, you have the right to request the modification or unsubscription of newsletters by clicking on the hypertext link "unsubscribe" available in all newsletters, or by sailing directly on the Olynvia website, Contact section.
In case of prospecting by SMS, it is possible to unsubscribe by transmitting by SMS the mention "Stop SMS" at 36007, or by sailing on the contact page of the Olynvia site.
6.5. You have the right to send post-mortem directives concerning the conservation, erasure and communication of your personal data.
In the absence of this type of directives, your successors and heirs have the possibility of contacting Olynvia in order to access the uses of these data and allow an "organization and regulation of the succession of the deceased" and/or to close the account on the site and/or request the non-contract of the processing of personal data.
You can also ask that your data will not be communicated to a third party in the event of death.
6.6. You have the right to claim your right to portability.
6.7. You have the right to return to your consent concerning the realization of treatments based on this legal basis.
Important precision: if you decide to return to your consent, this will have no effect on the legality of the uses made before your withdrawal of consent.
6.8. You have the right, when you wish, to file a complaint before the competent supervisory authority (in France, the CNIL: www.cnil.fr).
To exercise your rights, please send your complaint (accompanied by your email, name, first name, copy of your identity document and postal address) to the data protection delegation from Olynvia by e-mail to [email protected].
Within a maximum period of one (1) months after the date of receipt of the complaint, we will send you an answer.
7. Cookies
7.1. What is a cookie?
When you browse a website like the Olynvia site, it can then, depending on your choice, insert on your receiver (computer, telephone or tablet), via your browser, a text file.
This text file is called cookie. This cookie then allows the website like Olynvia, during the prescribed period of validity or recording of the cookie, to identify your receiver used during your next visits.
Only the transmitter of the cookie is likely to read or modify the information contained in this cookie.
7.2. What are the cookies on Olynvia.com?
We can classify different types of cookies by categories. Some are issued directly by Olynvia and its service providers, but some sometimes come from third -party companies.
7.2.1. Cookies issued by Olynvia and her providers
There are several categories of cookies that you can find on your transmitter when you browse our website:
7.2.1.1. "Essential" cookies
To access our site, "essential" cookies are necessary, they are used for example to be able to order.
If they were not present, you could encounter navigation problems on the site and be unable to order.
"Essential" cookies also allow Olynvia to follow its activity.
they can be inserted on your transmitter by Olynvia or its suppliers.
7.2.1.2. "Analytical and personalization" cookies
Cookies "Analytics and personalization" are not compulsory, they will allow us to facilitate your research, to optimize your experience with us, we can thanks to them better target your expectations as well as adapt our offers and maximize the organization of our site.
7.2.1.3. "Advertising" cookies
Advertising cookies are displayed in spaces reserved for advertising on our site. The interest in you is that your navigation time is better and optimized thanks to the presentation of offers and advertisements relevant to you.
For this, "advertising" cookies will target your expectations in real time and will offer you advertising content adapted to your desires and centers of interest of the moment, through your recent navigation history on other sites. & lt; br /& gt; This makes it possible to avoid presenting you an advertising content that does not interest you. At the same time, Olynvia prefers to see its offers and advertisements offered to users who will be interested in them.
The proposed advertising content may contain cookies issued by Olynvia or by its service providers, or by third parties by the association of a cookie with the advertising content of an advertiser.
7.2.2. Cookies issued by third -party companies
Third parties using cookies on our site apply their own privacy policy for this purpose. These cookies are not necessary for the use of our site.
7.2.3. Cookies issued by third -party applications integrated into our site
During your browsing on our site, we may include computer applications from a third party, in order to offer you the possibility of sharing content and/or your opinion from our site with other people, for example when you click on "Share" or "I like" buttons from social networks.
These social networks can then identify you via these buttons even if you have not used them when browsing the site. It is possible for them to do so if during your last navigation on the site you were simultaneously connected or active on your transmitter to your social network. We do not have control over the uses they make of it, or on the data they have.
To find out more about the use of your data and advertising content, you can go to your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, to manage your parameters according to your preferences on the user accounts of each of the social networks on which you are registered.
Privacy policy for the social networks mentioned, click on the social network of your choice:
Facebook: https://fr-fr.facebook.com/Privacy/explanation
Twitter: google+: https://policies.google.com/terms?hl=fr
Regarding our advertising management, we remind you, as mentioned just before, that all our advertising spaces can contain cookies of third parties (advertising at the origin of the advertising presented, third-party providers of the advertiser, etc.).
they can therefore with these cookies and during the prescribed duration of validity of them, propose advertisements made available for the number of contents. spaces, know the audience of these advertisements and the number of clicks ; Thanks to this they will be able to claim the sums due to them and establish their statistics. They can also know that your transmitter is that having previously visited another site containing one of their advertisements, and therefore target and customize their content if necessary.
7.3. The options offered by your navigation software (Internet Explorer, Firefox, Google Chrome, etc.).
Your navigation software contains many options that you have and which you can adjust according to your preferences. In this way, you can then accept or not accept cookies on your transmitter.
However, if you choose to accept the saving of these cookies on your issuer, then, during your visits to sites or content containing cookies, they will be automatically saved on your issuer. </p>
Depending on your preferences, you can choose to activate a reminder asking you if you accept or refuse cookies before their possible recording, or refuse this recording of cookies each time on your transmitter.
It is important to emphasize that the choices you make during this configuration may modify or alter your browsing on the Internet or on certain sites or services that require the use of these cookies (as if you placed an order on our site for example).
In the event that you prefer to refuse these cookies on your issuer or delete those already registered, we decline all responsibility for the consequences of the alteration of the functioning of our services, which would result from the inability of our services to save or have access to the cookies necessary for their operation.
7.3.1. How to choose your options depending on your browser?
You have different options and possible choices depending on your browser. To find out more, you can consult its help menu.
Internet Explorer™: http://windows.microsoft.com/fr-fr/windows-vista/block-or-allow-cookies
Safari™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en
Firefox™: http://support.mozilla.org/fr/kb/activate%20and%20disable%20the%20cookies
Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html
8. Transfers outside the European Union
Most of the time, your data is stored within the European Union.
However, when our service providers are located in countries outside the European Union, we share some of your data in third countries, such as with third countries where the European Commission has not carried out an assessment on the level of compliance.
In this case, we take the necessary steps to ensure that this data sharing is carried out in accordance with the adjacent regulations and that the protection of your privacy and fundamental rights is guaranteed (e.g. the use of contractual clauses of the European Commission).
The Data Protection Delegation can, if you request, give you more information on the data transfer.
9. Security measures
Thanks to the technical and organizational measures that we take, we can guarantee a level of security consistent with the risks to the rights and freedoms of natural persons with regard to the points mentioned in point 2. To do this, we take into account the origin, the scale, the context, the costs and the state of knowledge, the purposes of the processing, but also the risks identified.
In addition, we are compliant with the PCI DSS payment card industry security standard, demonstrating our commitment to security.
10. Automatic profiling and decision
Through the automated processing we use (profiling for example), you are subject to legal effects which concern you.
All this is essential for the conclusion or execution of the contract which binds you to us.
This is how we can offer and carry out the automation of customer identification and “payment in 4 installments”. The foundations of this operation are linked to the analysis of different variables concerning the type of products, the services ordered, or the customer profile.
If the risk is assessed with these statistics as too great (fraud/non-payment), then this payment method will not be offered.
However, if you wish, you can obtain human intervention although the decisions are automated, you can give your opinion and/or object to the automatic decision.
11. Policy Update and Review
Our personal data policy will be updated whenever necessary in order to always comply with the regulations applicable to the protection of your data (at least every three (3) years).
April 1, 2024.